REFUND POLICY

We’re sorry to hear you’re not satisfied with our product. Many people have unique skin profiles and finding the products that work best for everyone isn’t always easy. We offer a 30-day money back guarantee on our entire range. All we ask is that you try our products first and then if you are not completely satisfied, simply return the items within 30-days from the date of delivery and we’ll refund your money.

Parcel Protection and shipping costs are non refundable.

Refunds can only be issued to the method that was used to pay for the order. All you have to do is arrange for the products to be shipped back (at your cost) and you’ll receive your refund. Only items returned will be approved for a refund.

To initiate a return, simply email us at info@micellarskincare.com. All you’ll need is your order number and the email used when the order was placed and our team will reply with detailed instructions on how to return your item for a refund.